The Support you need, when you need it.
Members use their monthly ticket balance to submit support tickets to our elite software engineers. Our Senior Engineers are wizards of the web - they'll solve your problem fast. With fixed pricing & ticket balance rollover, membership is a no-brainer.
Delivered on time, or your ticket balance is refunded!
Balancing new features developemnt and bug fixes is a challenge
Fixed by Mike
Sr. Software EngineerFixed in 3 hours
Issue resolved
About FixTheVibe
We're a team of experienced engineers dedicated to solving your technical challenges quickly and efficiently.
Ticket Types
Technical Rescue
We step in when you need help, providing the expertise needed to overcome technical challenges
How It Works
Become a Member
Sign up for a Membership plan that suits your needs.
Complete Onboarding
Provide access to your project and any necessary credentials.
Submit a Ticket
Pick and submit a ticket type that best describes your issue.
Get Expert Help
Our Sr. Engineers will review your ticket and provide a solution.
Membership Types
Sign up online and pay the $149 non-refundable registration fee, then login to purchase membership type. Members can submit tickets to our team in accordance with the membership type. Each ticket should contain a single request, issue, or problem. You can change your membership type at any time.
Starter
Monthly Payment
What's included
- 2 Support Tickets per Month
- Acknowledged within 24 hours
- Resolved within 4 Business Days
- Advanced Notification System
- Ticket Refund Guarantee
- Written Summary of the Fix
- Video Demonstration of the Fix
- Optional 1hr Meeting per Ticket
Pro
Monthly Payment
What's included
- 5 Support Tickets per Month
- Acknowledged within 6 hours
- Resolved within 48 hours
- Advanced Notification System
- Ticket Refund Guarantee
- Written Summary of the Fix
- Video Demonstration of the Fix
- Optional 30-minute Meeting per Ticket
Elite
Monthly Payment
What's included
- 25 Support Tickets per Month
- Acknowledged within 2 hours
- Resolved within 24 hours
- Advanced Notification System
- Ticket Refund Guarantee
- Written Summary of the Fix
- Video Demonstration of the Fix
- Optional 30-minute Meeting per Ticket
Stop Overspending on Tech Support
Estimate your current internal costs and see how much you could save with a FixTheVibe membership
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Powerful Tools for Every Member
Everything you need to manage your experience with us, all in one place.
Customer Satisfaction
We're proud of our service quality and responsiveness.
Ticketing Portal
Submit and track your requests through our streamlined ticketing system.
Membership Dashboard
Access your membership benefits and manage your account all in one place.
Become a Member Today
Join our satisfied members and experience the difference for yourself.
What Our Members Say
Don't just take our word for it - hear from the engineers and developers we've helped.
FixTheVibe saved my project when I was stuck debugging a complex React issue. Their engineer diagnosed and fixed the problem in hours when I had been stuck for days.
Their attention to detail and depth of knowledge is impressive. They didn't just fix our AWS deployment issue - they improved our entire CI/CD pipeline in the process.
Having FixTheVibe as our technical support partner gives us peace of mind. Their rapid response times and expert solutions help us maintain our development velocity.
Ready to FixTheVibe?
Become a member today and get access to our team of expert engineers. We'll help you solve your technical challenges quickly and get back to productive work.